Charlotte, NC – Parker Poe is pleased to announce that the firm has been named to BTI Consulting Group’s Client Service A-Team 2016. Clients recognize Parker Poe Adams & Bernstein LLP as an unparalleled leader in client service. This distinction is the only ranking for law firms based exclusively on direct and unprompted client feedback from corporate counsel, and is reserved for firms considered as unparalleled leaders in client service.
Boston-based BTI Consulting Group evaluates how clients perceive their counsel in 17 different areas that drive superior client relationships including, but not limited to, understanding client needs, commitment to help, legal skills, innovative approach and dealing with unexpected changes. The findings are based on 319 in-depth interviews between March 9 and Sept. 10, 2015 with the top legal decision makers at companies in 15 industry sectors. Overall, 322 of the 650 core law firms that serve Fortune 1000 companies were singled out for their performance in at least one of the 17 activities that drive superior client relationships.
“Parker Poe has a strong reputation for its dedication to excellent client service and, in fact, we launched a formal internal program last year called “The Parker Poe Path,” which is focused exclusively on developing and sustaining superior relationships” said Kristen Leis, Chief Marketing and Business Development Officer. “We are honored that our clients and BTI Consulting have recognized our commitment.”
Parker Poe previously received the BTI Client Service A-Team in 2014 and has been included in BTI Brand Elite since 2013.
About The BTI Consulting Group, Inc.
BTI is the leading provider of strategic research to law firms and general counsel. For the past 20 years, BTI has conducted syndicated market research about client service, market direction and client satisfaction. BTI's work spans 13 different professions, helping clients learn best practices from world-class firms in virtually all professional service industries.
About Parker Poe
Parker Poe Adams & Bernstein LLP has approximately 200 lawyers in seven offices located in major markets across North Carolina, South Carolina and Georgia. The firm provides legal counsel to large commercial and public organizations on litigation, corporate and regulatory matters.